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FAQ

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Any Questions? Let’s Get In Touch.

  • How long will it take to get a reply after we send you an inquiry?

    On working days, we will reply to you within 24 hours after receiving the inquiry.


  • Are you a direct manufacturer or a trading company?

    We are our factory and have multiple processing plants. We also have our international trade department and export independently.


  • What products can you provide?

    We mainly produce seasonal handicrafts, such as Christmas wooden crafts, felt decorations, iron products, etc.


  • What are the main application areas of your products?

    Our products are mainly suitable for home decoration, holiday decoration, garden decoration, etc.


  • Can you make customized products?

    Yes, we can develop and produce products according to the drawings or samples provided by customers.


  • What is your company’s production capacity?

    We have a cutting machine, a sewing machine, a production line, and several assembly and packaging lines, and can produce 9,000,000 pieces of handicrafts annually.


  • How many employees does your company have, and how many are technicians among them?

    The company currently has more than 100 employees, including more than 20 professional craftsmen and 7 designers.


  • How does your company ensure product quality?

    We will have corresponding quality inspection personnel to inspect after each process. For the final product, we will inspect it according to the customer's requirements and international standards. Customers can also arrange third-party inspections.


  • What are the payment methods?

    When quoting, we will confirm the transaction method with you, usually FOB. For mass production, we usually pay 30% in advance and then pay the balance upon receipt of the bill of lading. Our payment method is mostly T/T, of course, L/C is also acceptable.


  • How are the goods shipped to customers?

    Usually, we ship by sea because we are in Taizhou and we are only more than 100 kilometers away from Ningbo Port, so sea export is very convenient.


  • Where do you mainly export your goods?

    Our products are mainly exported to dozens of countries including Europe, the United States, Japan, the United Kingdom, South Korea, Australia, and Canada.